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An increasing discount virtual card is available in our mobile app. Our customers are saving up to 50% on eligible services using this card.

How does this work?

  • Available to all customers that use our mobile app to book services.

  • During their visit they spend a minimum of £20 and scans a QR code.

  • Scanning the code adds a virtual stamp on to the increasing discount card shown under the loyalty section of their mobile app.

Our mobile app is a great way to stay tuned to exclusive offers, rewards and points tailored individually to you.


Please use the below button to download our app if not done already.



Terms and Conditions

Below terms and conditions are applicable to this offer


  • Discount is applied to the full price of 1 service that are not already on offer.

  • Discount is applied to the service with lowest price, in case there are more than one service on the bill.

  • Discount is not applicable to already discounted packaged services.

  • Discount is not applicable to the Japanese hair straightening services, advanced beauty aesthetics treatments, hair highlights, balayage services and body massage therapies. For these services there are individual offers from time to time. Please check back regularly for discounts and offers on these specific services not included in this offer.

  • Discount is applicable to all other services on our menu.


 
 

Every time you are incorporating any new advanced skin care products from Medik8, we recommend performing a patch test before start using it routinely . Patch tests are a quick and easy way to assess whether you may have a negative reaction to a new advanced skincare product.

Why do I need a patch test?

Although relatively rare, reactions from allergies and sensitivities to certain ingredients in any skincare product can

occur. With increases in the amount of products which people are using within their skincare routines, we feel it is good practice to patch test a product before using it fully, to help identify if you have a particular sensitivity to one or more of the ingredients.

Of course, we cannot rely on patch tests alone so it's important you follow the directions for use and precautions carefully on all products, including ceasing use if you have any irritation. That being said, patch tests are a useful tool to predict if you may have a negative reaction to a new product.


How to perform a patch test?

Cleansers:


Apply a small amount of product onto a clean area of skin on the upper forearm.


Leave the product on for 2 minutes and then rinse off with water.


Over the next 24 hours assess whether any form of excessive irritation occurs. For example; burning, excessive redness, blistering or itching.


If no such reaction is observed, you may use the product normally.


Body Lotions:


Apply a small amount of product onto a clean area of skin on the upper forearm.

Allow the area to dry for 5 minutes before dressing or touching the area. Keep the area dry.


Repeat this once a day for three days, reapplying over the same area of skin.


Over the three days and for 24 hours after the final application, assess whether any form of excessive irritation occurs. For example; burning, excessive redness, blistering or itching.


If no reaction is observed, you may continue to use the product normally.


For masks, moisturisers, sunscreens, serums, toners, direct acids:


Apply a small amount of product onto a clean area of skin on the upper forearm. Allow the area to dry for 5 minutes before dressing or touching the area. Keep the area dry.


Over the next 24 hours assess whether any form of excessive irritation occurs. For example; burning, excessive redness, blistering or itching.


If no reaction is observed, you may continue to use the product normally.


If you do experience any form of excessive irritation during your patch test please contact us using the below button.


Important to know:


The patch testing procedure tests for initial reactions to products. It does not guarantee that similar results will be observed when the product is applied to other areas of the body (eg. the face), and after continuous use of the product.


The patch test will not account for underlying conditions. It should not be used to diagnose hypersensitivity or allergic contact dermatitis, unless under the supervision of a doctor.


If you have any concerns, please contact your doctor or dermatologist for advice.

Please note that some products mentioned may not be available in our clinic or online store.


Patch Testing More than One Product

You can patch test up to 2 products at a time. Place the 2 products on either arm, and make a note of which side you have applied which product. If a reaction does occur, this means you will know which product is responsible for the reaction. After the end of the patch test, leave at least 3 days before attempting another patch test on the same area of skin, to avoid confusion of test results.


Patch Testing a Try Me sachet, or a sachet of Ultimate Recovery Bio-Cellulose Mask?


Sachets are one use and cannot be left open for extended periods of time, and therefore a shorter patch test must be performed. Rather than waiting for 24 hours after a patch test to use a product, for sachets you may only wait 1 hour after your patch test before using your sachet normally, if no irritation occurs. 1 hour is long enough to show first signs of irritation reactions on the skin.


Please note that the shortened exposure time may not be long enough to catch all allergic reactions.


Are Medik8 products safe for the skin?

Medik8 products are, and always have been, completely safe for use on the skin. Before they go onto the market, all of our products are extensively tested on humans, and assessed by an independent safety assessor who confirms their safety on the skin.


However, allergies and sensitivities to certain ingredients in any skincare product can occur. With increases in the amount of products which people are using within their skincare routines,


we feel it is good practice to patch test a product before using it fully. Patch testing is simply an additional precaution to ensure you have a great experience with Medik8 products.

 
 

We have two options for you to send a Gift card. It can be a Physical card or an eGift card. Go through the complete information before deciding your preference.


eGift Card

Our eGift Card is a convenient, faster and flexible way to send a gift to a loved one. Below are some of the reasons why our customers are choosing an eGift Card.


  • eGift Card takes the guess work out of selecting a gift in case one has to assume recipient's choice.

  • eGift Card is delivered through an email message with unique code that recipient can use at our checkout (Online or when visiting us at the salon.

  • eGift card is sent instantly by email and does not involve any postal delays. Its a perfect option when all other deadlines of postage are already passed.

  • You can choose the exact date when they should receive this email and the code in case eGift card should be delivered on recipients special day.

  • Our eGift Card has 12 months validity, therefore recipient can spend it as per their convenience.


Use the button below to explore eGift Card purchase options, personalise the message and amount you wish to top up into the card.

Recipient gets email notification with the sender's name and eGift Card Code for them to use on our website as a way of payment towards their selected products or use for getting products and services during their visit to the salon.

Recipient also get the following "How to use eGift Card" instructions.



Physical Gift Card

In case you prefer to send a physical Gift Card (also known as Gift Certificate), you can purchase a physical gift card by visiting us at the Salon or we are able to post the Physical Gift card by post to your loved ones.


Gift Card

How to purchase Physical Gift Card?

Physical gift card can be purchased by one of the two methods mentioned below.


  1. By visiting our salon at 246, Kingshill Avenue, Hayes, Greater London, UB4 8BZ. It is possible to pay in cash, by cards or bank transfers.

  2. By sending us your request through our contact form. Please use the below button to send us the following information.


    1. After filling in your details, please use the message field to send information about the recipient.

    2. Recipient's full name

    3. Recipient's postal address.

    4. Amount to be added on the gift card. Please add £2 to cover the postage and packaging.


Once we have received the form we will send back the payment request for the amount you need to pay. Upon payment, we will post our physical gift card to your loved ones.




 
 
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