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Privacy Policy


This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Your personal data is the data which by itself or with other data available to us can be used to identify you.


Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of the data protection, the data controller is "My Beauty Basics Ltd", trading address 246, Kingshill Avenue, Hayes, Greater London, UB4 8BZ, company registration address 76, Goshawk Gardens, Hayes, Greater London, UB4 8LB


My Beauty Basics is a registered (Registration Number ZB490955) business with the Information Commissioner's Office (ICO) for adherence to the Data Protection Regulations. We are committed to remain compliant with all the data protection principles required by the regulations. Full details on our entry into the register of data controllers and the description of data processing can be obtained by visiting Information Commissioner Office's website

Information we may collect from you:

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website

  • During your visit at My Beauty Basics, you may provide us with your contact details in the form of email address and/or mobile telephone number to remind you of your appointments and to tell you about exclusive special offers, updates, events, service coupons and new product launches.

  • We may also ask you for information when you report a problem with our site or the services you have purchased.

  • If you contact us by letter, phone, social media messages or email, we may keep a record of that correspondence.

  • If you contact us by telephone, we may record our telephone conversation for training purposes.

  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • Details of transactions you carry out through our site and of the fulfilment and administration of your orders.

  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access and use.

  • We may ask you to complete consultation sheets before carrying out certain treatments. My Beauty Basics is licensed by London Borough of Hillingdon for carrying out special treatments like artificial nails (Gel nails only), manicure/pedicure and facials.

    • To remain compliant to Borough's licensing regulations we are required to keep treatment records for inspection by the London Borough of Hillingdon for a period of 2 years. In these consultation forms we collect the following information.

    • ​Your Name, age, postal address, email address (if available) and contact phone number.

    • Type of treatment given and details of any previous treatments.

    • Name of the therapist who has provided the treatment,

    • Details of any medical conditions, allergies or other contradictions.

    • Your informed consent and signature.

  • ​At My Beauty Basics, we maintain client records and treatments history to provide and improve our services to the customers.

  • We also process data to manage ongoing business operations.

Using your personal data:

The legal basis and purposes

We will process your personal data:

  • ​As necessary to perform our contact with you.

  • ​Regarding services you have obtained from us.

  • To inform you about the new services similar to the ones you have purchased from us.

  • To keep our records up to date.

  • To notify you about changes to our services.

  • To send the appointment reminders, cancellations and confirmations.

  • ​As necessary for our own legitimate interests.

  • ​For good governance, accounting, managing and auditing our business operations.

  • To monitor emails, calls, other communications methods you may use to contact us.

  • For market research, analysis and developing statistics.

  • To send you marketing communications through your consented methods of receiving information from us. You are free anytime to change your mind and withdraw your consent.

  • ​As necessary to comply with a legal obligation.

  • When you exercise your rights under data protection law and make requests.

  • For compliance with legal and regulatory requirements and related disclosures.

  • For establishment and defence of legal rights.

  • For activities related to the prevention, detection and investigation of crime.

  • Sharing of your personal data:

  • Subject to applicable data protection law, we may need to share your personal data in the following situations with other organisations

    • Payment systems (e.g. Visa or Mastercard) when using our online systems to make payments to us.

    • Market research organisations who help us to improve our products or services.

    • To protect security and integrity of our business operations.

    • In an emergency or to otherwise protect your vital interests.

    • Government bodies or their agencies.

    • Our legal and other professional advisors.

    • Courts, to comply with legal requirements and for the administration of justice.

    • When we restructure, sell our business or its assets, have a merger or re-organisation.

IP addresses and cookies:

  • ​We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

  • For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

    • to estimate our audience size and usage pattern.

    • to store information about your preferences, and so allow us to customise our site according to your individual interests

    • to speed up your searches

    • to recognise you when you return to our site

  • ​You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

  • Our website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ ].

  • Other cookies may be stored to your computer's hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Where do we store your personal data?:

  • ​Most of the personal data that we collect from you will be stored on our servers inside the European Economic Area ("EEA").

  • Some of your personal data may be stored on our service providers servers like Google, Microsoft and Amazon Web Services, Mailigen, TextLocal in the datacentres located European Economic Area ("EEA"). We take adequate measure to protect your data when sitting on the service providers systems using secure access controls, data encryptions where appropriate and careful selection of the service providers.

  • Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

  • The transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Specifically, your personal data will be stored in accordance with the Payment Card Industry Data Security Standard.

External Links:

Although we only look to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, like clickable link for the Information commissioner's office website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note, they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertiser's website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer's hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms:

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media:

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy urls [web addresses] (this is an example: Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
Facebook Privacy Policy
Google Privacy Policy

V.1.3 January 2021 Edited & customised by: MY BEAUTY BASICS, 76, Goshawk Gardens, Hayes, Middlesex, UB4 8LB, UK

Please click here to read our terms and conditions.

Any changes to our Privacy Policy will be posted here, please check this page regularly. If you have any questions about the changes and would like to exercise your rights related to the general data protection regulations, please contact us. 

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